The EMS Helpdesk is accessible Monday to Friday 8.30am to 5.30pm AEST /AEDT to support your service and product purchase.
Contact the Support Helpdesk:
Phone: 1300 367 783
Extended or Specialist Support
Extended or specialist support is available to meet your specific business needs which may include alarm/event triage and management, working with and/or supporting third party vendors and boundary spanning into adjacent technologies.
You can select one of three support levels starting at Extended Business Hours through to 24/7/365.
To enquire on these services please phone 1300 367 783, international +61 3 9785 5000 or email email@example.com