With COVID19 restrictions in place major oil companies and their contractors are seeking ways to remotely access critical fuel system information with diagnostic ability to triage and identify root cause of issue, that previously relied upon dispatching a technician to site.
EMS have been able to cater to this demand of our customers with Fuelsuite – an intelligent remote monitoring and 24/7 support service that helped keep our customer sites operational around the clock.
Fuelsuite’s scalability allowed our clients to increase users [up to 300%] to manage the load. During these tough times EMS were happy to support one of our clients by providing free access for up to 150 users.
This platform is scalable, secure and provides customers with a single interface; negating the need for multiple and disparate third party applications, whilst helping to reduce environmental exposure and lower maintenance budgets. Now they can access realtime/live fuel delivery data from anywhere in the world without having to go onsite during lockdown.
This has helped them to #staysafe #socialdistancing and has driven significant cost savings in terms of repeat visits but also identifying the actual issue first time.
If you’re looking at improving your value offering to customers and deliver superior Wetstock management, click here to contact EMS and discuss Fuelsuite licensing.